loyalty

American Airlines elite status: What it is and how to earn it

Published 2026-11-12 aadvantage x27 platinum

American Airlines elite status can provide significant value to frequent travelers. Learn about American elite status and whether it is right for you.

The Secret to Building Customer Loyalty Forever

Published 2023-10-20 anticipatory micah loyalty

In this episode of the Duct Tape Marketing Podcast, I interviewed Micah Solomon, an expert on customer service, hospitality, and the customer experience. He del…

The Secret to Building Customer Loyalty Forever

Published 2024-10-18 forever anticipatory micah

In this Duct Tape Marketing Podcast episode , I interviewed Micah Solomon, an expert on customer service, hospitality, and customer experience. He delves into t…

5 ways to earn more American Airlines Loyalty Points before February ends

Published 2026-11-11 qualification aadvantage loyalty

Short on American Airlines Loyalty Points? Here are 5 ways to earn more before Feb. 28, 2027, and qualify for AAdvantage elite status.

Rapid Response: Cultivate loyalty at every level, with Chewy’s Sumit Singh and former Exos CEO Sarah Robb O’Hagan

Published 2024-11-13 exos chewy hagan

How do you cultivate loyalty, from investors to team members and, of course, customers? Business leaders have long debated this. Host Bob Safian invites two gue…